Privacy Statement

RADIA complies with Greek law as well as with the European Regulation (EU) 2016/679 of the European Parliament on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR) and is committed to its full application towards you.

This policy applies to personal data collected by the website:

Κεντρική

Data Controller

The company responsible for your personal data for this website is MILTSAKAKIS & CO. EE with the distinctive title “RADIA”, based in Thessaloniki (SINDOS A4 DISTRICT A2, ZIP Code 57022 THESSALONIKI), telephone: +30 2310 753 800, Email: miltsakakis@gmai.com). For any information or request regarding the protection of personal data, you can contact the above contact details.

Purpose of this policy.

The purpose of this policy is to capture the following in the simplest, most understandable and concise way possible:

What data we process through our website, for what purpose and on what legal basis

How long do we store your data

Who are the recipients of your data

What are your rights and how can you exercise them

What legitimate interests do we pursue

What applies to your consent when it is necessary

What applies to personal data collected through cookies

When do you need to provide us with your personal information

When you visit our website: (IP address, URL, Browser, OS)

RADIA can identify the IP address through which the computer or any other electronic device accesses the Internet and then the RADIA website. This is due to the way the internet works and aims to secure networks from malicious actions. For the same reason, this function collects information about

the type of browser and the operating system (windows, android, iOS etc.) of the user. This information cannot be directly identified and is stored for the minimum period necessary for the security of the networks. This information does not require your prior consent before being downloaded, as it is necessary for the safe operation of each website.

Information stored automatically – cookies

RADIA uses cookies for the proper functioning and display of the website to you, to measure traffic and to obtain relevant statistics and to store your preferences.

Cookies are small data / text files that are stored on your computer’s hard drive by your browser.

Cookies and other similar tracking technologies are governed by the e-privacy Directive EC 2002/58, which was incorporated into Greek law by Law 3471/2006, and additionally by the EU 2016/679 European Data Protection Regulation (GDPR) and by Law 4624/2019.

On our website we use cookies of the following categories:

  • Necessary

By necessary cookies we mean those that have been assessed as necessary from a technical – functional point of view, as without them a (secure) connection to the website cannot be made to make the connection to the website or in general to provide the internet service specifically requested by the user. For cookies in this category, the law does not require your prior consent. For all other categories of cookies and in accordance with Law 3471/2006, art. 4, par. 5, the installation of “cookies” is only permitted if the subscriber or user has given his consent after being clearly and extensively informed, for this reason RADIA does not install them unless you give your consent, through the pop-up cookie options window on our website.

• Performance (statistical analysis)

If you provide your consent, RADIA uses cookies for statistical analysis of the operation of the website, measuring traffic and certain other elements of the effectiveness of the operation of the page, which are provided to us in a form that cannot directly identify you. These cookies are analysis/performance recording cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about how many visitors use the website, the time and duration of access, while also providing information about how visitors navigate through the various parts of the website. This information helps us improve the way our website works. It is anonymous information and does not contain personal data.

If you do not accept these cookies, your use of the website will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The functioning of the website will not be affected.

· Cookies from video service providers (Google, Vimeo, DailyMotion, etc.)

These providers may place cookies on your device if you watch videos on our website that they provide to us as an external service.

If you disable these cookies, you may not be able to view embedded videos from our website.

· Cookies from social networks

Third-party social networks may place cookies on your device if you choose to share material from our website with them by clicking on one of the embedded buttons titled “Share”.

If you disable these cookies, the “Share” function will not be available.

· Marketing

Marketing cookies are used to track visitors to websites. The purpose is to display advertisements that are relevant and attractive to the user. They are installed only if the user gives their prior consent, choosing to be active.

· A detailed table with the website’s cookies, the function of each one, the provider and their duration, can be seen by clicking on the relevant tab “COOKIE SETTINGS”, which is located at the bottom of our website, from which you can also change your choices regarding the cookies you accept at any time.

When you send us messages via a contact form

You can submit your message to RADIA via the contact form. For this purpose, you must provide your name and email address, so that we can contact you to respond to your message. We collect this data based on your request for a response via your message, in order to respond to you regarding a service or product supply contract for which you have requested information or ordered, or based on our legitimate interest in responding to messages of any kind that you send us.

If you choose to contact us using the contact form, none of the data you provide will be stored by this website or transferred/processed by anyone. Instead, the data will be entered into an email message and sent to us. The email content is encrypted before being sent over the internet to travel securely and is decrypted by our local computers and devices after it is received. We will retain your message in our email mailbox for six months from the last communication.

Automated decision-making

We do not use your personal data for automated decision-making that may have legal or other significant consequences for you, nor do we create profiles about you based on your personal data.

What are your rights under the General Data Protection Regulation (GDPR)?

RIGHT OF ACCESS AND CORRECTION

You have the right to know whether personal data concerning you has been or will be processed and in any case to require RADIA to correct your personal data if it is inaccurate, or to complete it if it is incomplete. When updating your personal data, you may be asked to verify your identity before we can satisfy your request.

RIGHT TO PORTABILITY

You can receive your personal data in electronic form. This right applies:

A) if you have provided it yourself

B) or by giving your consent

C) or for the conclusion of a contract with us.

You will receive them in a structured, commonly used and machine-readable format (i.e. in a type of electronic file widely used and easily readable by common software), as well as to transmit them or request their transmission from us to another controller, provided that this does not adversely affect the rights and freedoms of other persons.

RIGHT TO DELETION

Under the conditions of the law, you can request the deletion of your personal data, as well as in specific cases the restriction of the processing that they are subject to. Personal data that we must retain due to legal obligations cannot be deleted.

RIGHT TO OBJECT

You have the right to object at any time to the processing of data concerning you.

This right applies to you if the reason for our processing is our legitimate interest and you object on grounds relating to your particular situation (for personal, professional or social reasons).

RIGHT TO RESTRICTION

You have the right to request the restriction of the processing of your data.

This will apply if you dispute the accuracy of your data and until we verify it, when you consider that the processing is unlawful, when we no longer need it, or when you have exercised your right to object.

RIGHT TO COMPLAINT

You have the right to file a complaint with the Personal Data Protection Authority if you consider that your data is being processed unlawfully. The Authority recommends that you first contact us to submit any complaint or request. You can do so free of charge, by emailing our Data Protection Officer at miltsakakis@gmai.com We will make every effort to satisfy your request. In case you are not satisfied with our response, you can submit your complaint to the Authority (1-3 Kifissias Ave., 115 23 Athens, tel. 210- 6475600, www.dpa.gr, email: complaints@dpa.gr).

How to exercise the above rights:

To exercise your rights, as well as for any information regarding the processing of your personal data, you can submit a request to miltsakakis@gmai.com . We will handle your request confidentially, in accordance with the law.

We may need to ask you for your identification information before responding, in order to ensure that no one else is exercising your right.

As a rule, your request will be satisfied within one month of receipt, or if it is particularly complex, you will be informed at least within one month of the delay that the complexity of the request may entail.

The information and all related actions to respond to your requests are provided free of charge, unless they are excessive or repetitive.

Retention period of your personal data

Your personal data are retained only for as long as is necessary for the purpose for which they were collected, in accordance with the above distinctions.

Who may be recipients of your personal data?

Only authorized employees and executives of RADIA have access to the data, whenever necessary. We may need to provide controlled access to your data on a case-by-case basis to our partners who provide their services to us (such as website hosting providers, website management providers, IT support providers, providers of our website functions, etc.) if their services are necessary for our operation and your service. All our partners have signed a contract with us to protect your personal data and are committed not to disclose it to anyone else.

In any case, your personal data will not be transferred, or disclosed to anyone for marketing purposes, without your prior express consent.

Transfers to third countries

Your personal data will not be transferred to third countries outside the EEA or to international organizations that do not have an adequacy decision for the protection of personal data, unless the safeguards provided for by the GDPR are met (for example by signing standard contractual clauses in combination with additional technical and organizational measures such as data encryption). Our servers are located within the EEA.

Security of your personal data

RADIA makes every effort to safeguard the security of your data from unauthorized or unlawful processing and accidental loss, destruction or damage. In the context of protecting the data we process, we implement a series of appropriate technical and organizational measures, adopt internal security policies, appropriately train our staff, who are committed to maintaining confidentiality and privacy, while we utilize a series of technologies that ensure the security of your data (e.g. SSL certificate, encryption, certified hosting providers). As required by the principles of information security and data protection, technical and organizational security measures are regularly monitored and, if necessary, updated and adapted to new best practices. However, no information system is 100% secure. In any case, RADIA has planned to prepare a plan to deal with any possible breach, in order to eliminate or limit its consequences, according to which if a high risk to your rights or freedoms is created, you will be informed immediately.

Update and Modification

RADIA reserves the right to modify / update individual parts of this Policy, without obligation to inform you in advance. Please always read the Privacy Policy before using our website, so that you are informed of the current version of the Policy, in case any modifications or updates have been made.

Last update of this Policy: January 2025